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Legal — Last updated June 2026

Refund Policy

Digital purchases

Digital music purchases are generally non-refundable once downloaded or streamed. If a file is corrupted or will not play, contact support@pepperbayrecords.com and we will replace it or refund you.

Merchandise

Physical merchandise can be returned within 14 days of delivery in unworn, original condition. Refunds are issued to the original payment method within 7 days of our receiving the return.

Event tickets

Tickets to Pepper Bay Records events are refundable up to 7 days before the event, or in full if the event is cancelled or rescheduled.

QUESTIONS? LEGAL@PEPPERBAYRECORDS.COM